How to contact us or provide feedback
If you’re experiencing a medical emergency, please contact 911 immediately.
For assistance with your treatment…
Your AKTW provider is always available to answer questions about your treatment plan. Please send your provider a secure message by clicking on this link. Your provider will respond within two business days.
For assistance with your medication…
If you would like to speak to a pharmacist about your medication, they are available Monday through Friday from 9:00 AM to 8:00 PM Arizona Time and on Saturdays from 8:00 AM to 2:00 PM Arizona Time. To speak to a pharmacist during these business hours, please dial +1 520-777-6718
For assistance with your account, billing, or shipping…
If you need help with your account, billing, or shipping, we’re here to help! Please email us anytime at info@aktw.life; a Care Coordinator will gladly assist.
What do I do if I would like to deactivate my AKTW account?
Please note that you can turn off your automatic refills by following the step-by-step instructions in your original order. However, if you want to deactivate your AKTW account entirely, please contact us at info@aktw.life for assistance.
Mon-Fri: 9am – 4pm
Sat & Sun: Office is Closed
Legal Disclaimer: The compounded medications provided by AKTW.LIFE are NOT FDA-approved finished drug products. They are prepared by FDA-registered 503A and 503B compounding pharmacies in accordance with federal and state regulations. Compounded medications have not undergone FDA review for safety, efficacy, or quality. Individual results may vary. This website is for informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before starting any medication or treatment program.
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